Incident Desk



Email Disclaimer

1. This email and any accompanying documents contain confidential information which is the property of Technology Solution House (Pty) Ltd (“SolutionHouse”) and relates to official business of Technology Solution House. This information is confidential and protected by law and any unauthorised disclosure and/or use may result in criminal and/or civil liability. It is intended solely for the original intended addressee.

2. Access to this email by anyone other than the addressee is unauthorised. If you have received this message in error or if you suspect that the message may have been intercepted or amended, please delete and destroy it immediately and notify the original sender.

3. Any unauthorised reproduction, dissemination, copying, disclosure, modification, distribution, publication and/or use of, or any other unauthorised action taken based on this email message or its attachments, or omitted in reliance on this message or its attachments is strictly prohibited and may be unlawful and an infringement of copyright.

4. No employee of the company is authorised to conclude a binding agreement on behalf of Technology Solution House by email and nothing contained in this email shall be construed as a legally binding agreement or an offer to contract.

5. The integrity of email transmission across the Internet cannot be guaranteed to be secure and error free and messages sent via this medium are potentially at risk. No representation or warranty, express or implied can be given that this email is free of any error, virus, interception, corruption and/or interference. Technology Solution House cannot accept any responsibility for the accuracy or completeness of this message as it has been transmitted over a public network.

6. Neither Technology Solution House nor any employee of the company accepts any liability whatsoever, to the extent permitted by law, resulting from this email. Without derogation to the general nature of the previous provision, neither Technology Solution House nor any employee of the company shall be liable for any of the following:

a. Errors or omissions in the contents of this email which arise as a result of email transmission or any data or information associated to this email that has become corrupted;

b. Indirect, special, consequential or direct damages or loss, including, without limitation, any loss of profits, business interruption, loss of programs or other data on information handling systems or otherwise resulting from this email and the opening of this email or attachments and/or the use of information contained in the email and/or attachments;

c. Email that does not reach its intended recipient.

7. No email correspondence sent to Technology Solution House shall be deemed to have been received until Technology Solution House has responded thereto. An auto-reply shall not constitute a response for purpose of this clause.

8. Return email messages indicating that your email has been blocked by Technology Solution House’s virus detection and/or filtering applications shall not be deemed to indicate that Technology Solution House has received your email. Technology Solution House reserves the right to block emails that seem not to be work-related.

9. The views expressed in this email are, unless otherwise stated, those of the individual sender and not those of Technology Solution House or its management unless clearly stated as being that of Technology Solution House.

10. The email address of any employee of Technology Solution House who is a party to this email may not be used, copied, sold, disclosed, shared or incorporated into any database or mailing list for spamming and/or online marketing practices without the prior consent of the employee and/or Technology Solution House.

11. Technology Solution House reserves the right to monitor, intercept and block, delete, access, read, copy and act upon emails addressed to its employees or sent by them, or to take any other action in accordance with the bank’s email use policy.

12. Technology Solution House retains the copyright in all email messages and attachments sent from its communications systems insofar as such content is original and subject to copyright. The addressee is hereby licensed to open and read the attachments only.

13. This email disclaimer is enforceable and binding on the recipient/addressee in terms of sections 11(1) to 11(3) of the